Members & Roles
Manage the people in your Presto organization.
Presto uses three roles within an organization:
| Role | Access |
|---|---|
| Owner | All admin actions, plus billing, ownership transfer, and tenant lifecycle. Exactly one per org. |
| Admin | Add, remove, and manage members. Edit org settings, guidance, and API keys. Cannot change billing. |
| Member | Uses Presto. No access to the management portal. |
Adding and removing members
Section titled “Adding and removing members”Owners and admins on eligible plans can add members at Manage → Users → Add user.
- If the “Add user” button is locked, member self-management is not enabled for your plan. Contact your Presto representative to request access.
- Removing a member revokes their access to this organization. Their Presto account still exists and can be added back later.
Changing roles
Section titled “Changing roles”Owners can promote a member to admin, or demote an admin back to member, from the user’s edit page in Manage → Users. Owners cannot change their own role — transfer ownership first if you are stepping down.
Transferring ownership
Section titled “Transferring ownership”Ownership transfer and tenant deletion are staff-assisted actions today. Contact your Presto representative.